Good communication is key. I’m on the US East coast and will contact you as soon as possible during business hours Monday – Friday 8am – 5pm. Let me know where in the world you’re located so I can be respectful of your timezone and also the best way to reach you.

Tech Support Needs?

You’re in the right place if you’re looking for a new WordPress website, help with problems on a current site, moving a new site to a new host or WordPress theme. WordPress technical support is a billable service. The rate depends on what type of assistance is needed. Please share the details of the problem and we can coordinate payment before it’s taken care of.

• Emergency problem with a live site? If it’s a hosting issue, please contact your host first. Otherwise, email or call for an immediate response.
• Current Client with routine inquiry or normal change request for an existing site?  You’re in the right place. You’ll receive confirmation of message receipt within a couple hours. Cost estimate and schedule will follow. We handle requests first in, first out.
• Initial inquiry?  Again, right place. You’ll hear from us as soon as we can, within 24 hours Monday-Friday (Eastern Time) tops.

Thank you for the opportunity.

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